Returns

How do I return an item?

In all cases, you must first contact us by telephone or email. You have a cooling-off period of 14 days to return the product without giving any reason, starting on the day the order is received. From the moment you notify us of the return, you have another 14 days to send the product back. The product to be returned must be sent back undamaged by you. Only unused and undamaged items are eligible for a refund. You are responsible for the shipping costs and the risk of the return shipment, unless otherwise agreed (in the event of defects, for example). After receiving the return shipment, we will refund the purchase price within 7 days.